Get answers to the most common questions about Brother laser printers, MFC models, and INKvestment tanks.
Why are Brother laser printers so highly recommended for small offices?
Brother laser printers are legendary for their durability, fast print speeds, low running costs, and rock-solid wireless connectivity. They excel at printing monochrome text documents quickly and efficiently, making them the industry standard for reliability.
What is the difference between Brother HL and MFC printer models?
HL models are dedicated single-function printers (they only print). MFC (Multi-Function Center) models are all-in-one machines that include printing, copying, scanning, and faxing capabilities, often featuring automatic document feeders (ADF).
What is the Brother INKvestment Tank hybrid ink system?
INKvestment Tank is Brother's hybrid inkjet solution. It combines the convenience of traditional cartridges with the high capacity of ink tanks. The cartridges hold more ink and feed into internal storage tanks, giving you up to a year of printing out of the box without the mess of pouring ink.
How long do Brother toner cartridges typically last?
Standard toner cartridges for Brother laser printers usually last between 1,200 to 3,000 pages. Brother also offers high-yield (TN) cartridges that can print up to 8,000 pages, dramatically lowering the cost-per-page for high-volume users.
Do Brother printers support wireless printing from iPhones and Androids?
Yes, Brother printers support Apple AirPrint and Mopria. They also work with the Brother Mobile Connect app, which allows users to print, scan, check ink/toner levels, and order replacement supplies directly from their smartphones.
How do I clear a paper jam in a Brother laser printer?
Turn off the printer, open the front cover, pull out the drum unit and toner cartridge assembly, and carefully pull out any jammed paper. Next, check the paper tray and the back cover (fuser area) to ensure no small pieces of paper remain. Reinstall the drum/toner and close the covers.
Can Brother laser printers print in color, or only monochrome?
Brother offers both. Monochrome models (like the HL-L2350DW) only print in black and white and are highly economical. Color laser models (like the HL-L3270CDW) print in full color using four toners, which is great for business graphics and flyers.
How do I replace the drum unit vs. the toner cartridge in a Brother printer?
Brother laser printers use a two-part system: the toner cartridge (holds the ink powder) and the drum unit (transfers the toner to the paper). The toner cartridge fits inside the drum unit. You will replace the toner cartridge frequently, whereas the drum unit lasts much longer (usually 3 to 4 toner replacements).
Does Brother offer print management software for business fleets?
Yes, Brother offers BRAdmin Professional, a free Windows-based utility that allows IT administrators to configure, manage, and monitor a fleet of Brother devices connected to a network, including tracking usage and push-configuring firmware updates.
How do I fix "Deep Sleep" mode issues where the Brother printer won't wake up?
If your Brother printer remains offline in "Deep Sleep" mode, update the printer's firmware via the Brother website. You can also disable Deep Sleep by pressing Menu > General Setup > Ecology > Sleep Time, and then pressing the Down and Cancel buttons simultaneously to access the hidden Deep Sleep menu to turn it off.
